FAQ

L

HOW DO I GET A HOLD

It’s easy! On OptionIt.com or our app, search for your favorite sports team or entertainment, then pick the day you want to attend, and the section where you want to sit. Buy the hold, and now you’ve locked in the face-value price for that ticket, available to purchase whenever you decide.

WHY ARE THERE DIFFERENT PRICES LISTED

We use a proprietary technology and real-time statistics to determine the hold price. This can changed based on popularity of the event, team records, or limited availability. The great news is, as long as you’ve bought a hold, the ticket will be available to purchase for the face-value, no matter what.

S

Do you have more questions or comments? Contact us anytime and we’ll be glad to help.

WHY SHOULD I BUY A HOLD TO THEN BUY TICKETS

As the event or game nears, ticket prices inevitably get higher, or are sold out. If you purchase a hold, you can take your time deciding if you’re going to attend, with the security of knowing there will definitely be a face-value ticket available to purchase.

WHAT IF I DECIDE NOT TO GO

No problem! If you decide you won’t make it, you can sell your hold, and maybe even profit if the hold is now going for more money than when you bought it. Or you could gift it to a friend that may be interested, or, just let it expire. You’ll only lose the money paid for the hold. That’s the no obligation way of locking in face-value tickets with OptionIt

WHEN AND HOW MUCH AM I CHARGED

The hold price will be charged immediately. The ticket cost is only charged if, or when, you decide to exercise that option.

I PAID FOR A HOLD BUT DON'T SEE MY TICKET

A hold purchase locks in the face-value price for tickets. Exercise your option, or hold, to buy the ticket, and then you’ll be charged the face-value price.

MY TEAM DIDN'T PLAY - CAN I GET A REFUND

A hold is to lock in the face-value price for potential games. Unfortunately, we cannot offer a refund if your team doesn’t make it. Once you buy a hold, there’s no obligation to buy the ticket. Decide when you’re ready.